Enter Microsoft Teams. It’s a solution designed to centralize and facilitate internal communications and collaborations, acting as your digital office of sorts, equipped with easy access to most, if not all, of the tools you’ll need to get the job done.
Since it’s a pivotal solution for all organizations using it, Teams is also one of the best places to kick things off on the right foot with Microsoft Copilot for Teams.
In this blog, we will review three small ways to effect big change in your organization, including use cases and tips for preparing, using, and extending the benefits of Microsoft 365 Copilot within Teams.
Whether your team is big or small, the combination of projects, people management, and solutions to understand can be overwhelming for anyone.
Like a human, Microsoft’s AI performs best in a structured environment. Optimizing Microsoft Teams and its channels for better organization and open communication is essential for getting the most from Copilot’s capabilities. When Teams channels are structured intuitively—with clear, topic-specific sections and well-maintained threads—AI can retrieve, analyze, and generate insights more accurately.
A streamlined environment, especially if you're scheduling Teams meetings in channel, allows Copilot to access relevant data and context with ease, making its responses and suggestions more precise and aligned with the team's objectives. This optimization also fosters transparency, reducing information silos and enabling insights that reflect the full spectrum of collaborative input.
By prioritizing a well-organized Teams setup before or during the rollout of Copilot in Teams, organizations can unlock their potential to drive productivity and informed decision-making across the team and organization.
Using It – Break Communication and Collaboration Barriers
Writing clear, concise, and effective messages is critical for team productivity. Microsoft Teams’ AI leverages its capabilities to help you write better messages by suggesting improvements, adjusting tone, and offering real-time grammar and syntax corrections.
One of the biggest, and quickest, potential wins here is in regard to clarity. Poorly written messages can lead to confusion, misunderstandings, and errors. The AI improves the clarity of your communication by offering real-time suggestions that make your message more coherent and to the point.
It ensures that all team members, regardless of their expertise, can understand the intent and action items. This is particularly important in cross-functional teams where miscommunication can have far-reaching consequences.
Tip: Asking Teams’ AI to rewrite text so someone in X role can quickly understand it can speed up comms between departments like Marketing and IT.
The potential of Microsoft Teams extends even further with the addition of plugins, which enhance its capabilities and tailor its features to meet specific team needs. Adding plugins is a smart way to add Copilot to Teams and customize it as a central hub for critical information access and task automation.
This versatility boosts productivity by enabling Teams AI to generate insights, automate tasks, and respond to inquiries that pull from a wide range of relevant sources without leaving the Teams environment.
For example, with the Power Automate Copilot integration, Teams’ AI can trigger automated processes, send reminders, and help streamline tasks across departments. Or with the Zendesk plugin, you can better support teams manage and resolve customer tickets more efficiently by pulling up support cases and customer details, improving response times and case management.
Microsoft Copilot in Teams offers many use cases for organizations aiming to enhance communication, increase efficiency, and centralize workflows. By preparing your Teams environment, utilizing Copilot’s communication support, and expanding its capabilities with plugins, you can maximize the productivity and collaboration benefits of Microsoft 365 Copilot.
Take the time to understand how to use Copilot in Teams effectively and explore the full range of ways it can empower your team to achieve their goals more seamlessly.
Speaking of goals, one that stays consistent across business is strong ROI on both ventures and internal investments! However, with the help of our Quick ROI and Adoption Guide to Microsoft Teams Copilot, you won't have to think passed implementing some of those best practices shared!
