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User Adoption: A Strategy That Works For You

We build a plan that aligns with your governance approach and maximizes the impact we can have with minimal cost.
User Adoption Slides
Why User Adoption?

Planning & Assessment Services

The success of new technology adoption is based not only on how many use it, but how effectively they can use it.
Adoption Planning

Adoption Planning

The value of technology is not realized immediately upon purchase or deployment; it is realized as more and more users understand, adopt, and embrace the technology.
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Center of Excellence

Customers take advantage of our industry-leading technology practices to accelerate and maximize the benefits technology investments provide.
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Flexible Support

We offer planning and assessments strategies that support in effectively implementing policies and procedures to improve technology governance and usage in your organization.
Benefits

Leverage Technology, Optimize and Improve Awareness

Deployment Excellence with Adoption Planning

When users can’t decide what technology to use, they use what they know, even if better options exist. Getting more people to use technology is important.

Often getting people to use more of the technology is just as important, if not more important, than getting them to use it. Successful adoption isn’t measured in infrequent and basic use of technology.

400K+
Users

Trusted by a growing community of over 400,000 users worldwide.

95%
Adoption

WayPoint achieves 95% user adoption within the first three months of deployment.

Deployment Excellence
Understanding Tech

Understanding Tech Trends, Shift and Adapt with a Plan

We provide key training for end users and train the trainer expertise for leaders (IT or Business) that accelerates adoption and fills gaps that vendors like Microsoft haven’t made available.

With training for beginners to power users taught by our MVPs, award winning experts, and experienced instructors, you can gain the skills you need that go beyond just understanding the features and functions of the Microsoft 365 suite and highlight how to best guide or use them.

Improved mega-menu

Improved Mega Menu

Dynamic menu layouts to fit your team’s needs.

Mobile-ready

Mobile-Ready

Seamless responsive design across all devices.

Viva Connections icon

Viva Connections

Access popular employee experience extensions like Viva Connections from all sites and spaces.

Key Tools

My Links

Manage personalized resources relevant to employee roles.

Proactive Recommendations to Protect Your Investment

At 2toLead, we support everything Microsoft 365, even if it was built by someone else. We can provide best practice guidance, custom development, branding, design, installation, administration, configuration, training, issue resolution, and health checks.

Our engagement model is flexible by design as requests are either proactively planned or reactively requested.

400K+
Users

Trusted by a growing community of over 400,000 users worldwide.

95%
Adoption

WayPoint achieves 95% user adoption within the first three months of deployment.

Proactive Recommendations
How We Help

Unlocking the Full Value of Your Technology Investments

A matrix of different people from all ages and cultures
Training Program

Tailored Training Programs

We deliver customized training experiences that meet your employees where they are, whether they’re tech-savvy or just starting out. We ensure your employees don’t just learn the tools—they love using them.

Change Management

Change Management Expertise

Transitioning to new tools can be daunting. We provide change management strategies that build confidence, drive engagement, and ensure a smooth adoption process.

Real-World Use Cases

Real-World Use Cases

Through workshops and hands-on demos, we show your employees how new technologies—like AI, Copilot, and Microsoft tools—can solve real challenges, improve workflows, and make their work more efficient.

User Adoption

Articles & Insights

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What our customers say

See the real impact on how we’re redefining Employee Experiences in the Digital Workplace.

“We were drowning in paperwork before we partnered with 2toLead. Now, our repetitive tasks are handled automatically. The time we've saved has been a game-changer. We feel more productive and less stressed.”

Sarah

Director of Operations

“2toLead spent the time to understand our challenges. They didn’t just sell us a product—they built a solution that fits our business perfectly. Our approval workflows are now seamless, and my team is thrilled.”

Olivia

Program Coordinator Lead

“I didn’t realize how much time my team was spending on repetitive tasks until 2toLead showed us what was possible with automation. They’ve made our day-to-day work not just faster but genuinely more enjoyable.”

James

IT Lead

“We’ve worked with a lot of vendors, but 2toLead really stood out. Their team was knowledgeable, approachable, and always ready to help. Today our processes are faster, and our employees are happier.”

Amanda

Marketing & Communications
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