92% of employers have identified that enhancing the employee experience (EX) is an important priority and plan to improve EX within the next three years. While this shows a positive outlook for the near future, it also indicates an enormous need to improve!
Now, more than ever, companies feel challenged to retain star talent when employees have new expectations.
EX determines how satisfied they will be in the position. An increase in satisfaction benefits from performance, longevity, retention, and more – consider the measurable costs associated with turnover!
Microsoft is heavily invested in developing technologies to improve employee experience and has created Microsoft Viva to address this specific need.
In this blog, we identify how eight Microsoft Viva experiences provide valuable insights and solutions to EX challenges across the entire digital workplace.
These solutions include:
For a complete understanding of this concept and how Microsoft helps enable a robust employee experience that drives profits and performance, we recommend downloading our latest whitepaper.
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Microsoft’s premier employee experience platform is Microsoft Viva. It has multiple applications and features that provide actionable insights into improving the experience of your employees.
Curious? Let’s jump into the eight experiences
Viva Goals connects teams and individuals to your organization’s strategic priorities, uniting them around your mission and purpose.
Some of the most significant capabilities it provides are:
Viva Insights gives everyone a look into how they might be able to improve their performance, their team’s performance, or the entire organization’s performance as it relates to digital behaviors.
Some of the most prominent capabilities it provides are:
Viva Topics allows companies to create an internal knowledge network interwoven with tools and places employees who already work. This feature organizes and filters content based on topics while recommending relevant people, resources, digital spaces, and more to employees.
Some of the biggest capabilities it provides are:
Viva Connections helps teams collaborate and communicate in one location. It promotes inclusion by placing value on each member’s ideas. It also aligns vision and mission within the hub for work of the organization, Teams.
Some of the most significant capabilities it provides are:
Employee communication is a critical part of the digital employee experience. One of the biggest challenges with digital communication today is how to craft it well, distribute it effectively, amplify it, and understand and learn from its impact. These are areas of experience that are improved by using Microsoft Viva Amplify.
Viva Amplify provides writing guidance to help craft a message that resonates with targeted audiences. It provides a way to organize, collaborate and share campaign resources to set and measure communication outcomes. Analytics based on the campaign and its distribution channels can help gauge message impact and continuously improve communications.
Some of the most significant capabilities it provides are:
Viva Learning is a learning and development platform. It can be customized based on personal career paths. It also incorporates learning into everyday tasks, processes, and the tools people already use with Microsoft Teams and Microsoft 365.
Some of the biggest capabilities it provides are:
Many organizations can elevate employee experience by adding the ability to have a space shaped for social interaction, including stories, that can facilitate employee connectivity between in-person, remote, and hybrid workers to create moments that matter. This can help to foster and build meaningful relationships at work while giving employees a place to connect, express themselves, and find belonging.
Some of the greatest capabilities it provides are:
Note: It’s important to note that while Viva Engage has an answers experience and Viva Topics has an answers experience Microsoft over time may elevate this as it’s own set of experiences. This super experience around answers would be called Answers in Viva.
People are at the center of employee experience. People in Viva is a digital experience that helps colleagues discover connections and experts across their organization. Available through Microsoft 365 profile cards and as a new app, People in Viva is powered by AI to unlock information across interests, knowledge, and goals to improve collaboration and team building.
Some of the strongest capabilities it provides are:
Enabling managers and team leaders to seek regular and confidential feedback on their teams experience is a critical capability to remain informed and to action employee experience improvements. Viva Pulse uses smart templates and research backed questions to help managers pinpoint what’s working well and where to focus, and also provides suggested learning and actions to address team needs.
Some of its greatest capabilities it provides are:
Managers can choose to share de-identified and aggregated results with their teams to spark conversations on essential topics to help drive team success and outcomes.
Numerous businesses have already used Viva to revolutionize how employees feel about their work and significantly increase the value each can bring to the table. We can promise that since we have first-hand experience bringing Viva into the fold and transforming digital employee experiences.
Find 80+ pages of Employee Experience insights, best practices, and even more details within our latest whitepaper.
